Privacy Policy

This Privacy Policy applies to all mobile applications designed, developed, and published by Edmatix Information Systems Pvt. Ltd. on digital distribution platforms, including but not limited to the Google Play Store and Apple App Store. This Policy governs all applications developed and maintained under the Edmatix brand on behalf of its clients, including MEDHA INTERNATIONAL SCHOOL (com.edmatix.parent.medha) and all other Edmatix applications.

By accessing or using any such application, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth herein.

1. About Us

Edmatix Information Systems Pvt. Ltd. (“we”, “our”, or “us”) develops and maintains mobile applications for educational institutions and businesses worldwide. We are committed to protecting the privacy of our users.

For privacy-related inquiries, please contact us at: info@edmatix.com

2. Information We Collect

a) Personal Information

We do not collect any personal information directly through our mobile applications for login or registration purposes. User accounts are created and managed exclusively through our secure web portal at https://erp.edmatix.com/login , which is accessible only to organizations that are officially partnered with Edmatix Information Systems Pvt. Ltd.

Once a user accesses the portal, they may add and configure their own account details. After successful configuration by the organization’s administrator, users will have access to their personalized account within the mobile app.

b) Device Information

We collect your device ID solely for the purpose of delivering push notifications through Firebase Cloud Messaging (FCM). This identifier is not used for advertising or shared with unauthorized third parties.

c) Log Data

We do not collect any log data from your device through our applications. Third-party SDKs such as Firebase Crashlytics may independently collect minimal technical data in the event of a crash.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To improve app functionality and overall user experience
• To send push notifications, including alerts, announcements, and reminders
• To ensure the security of our platform and prevent misuse
• To respond to user queries and support requests
• To comply with applicable legal obligations

We do not sell your personal information to any third parties under any circumstances.

4. Third-Party Services

Our apps integrate third-party services that may independently collect information used to identify you.

• Google Play Services
• Google Analytics for Firebase
• Firebase Crashlytics

5. Data Sharing

We do not share your personal data with third parties except:

• With approved service providers to deliver our services
• When required by law or governmental authority
• To protect the rights, safety, or property of our users

6. Data Retention

We retain your personal data only for as long as necessary to provide the service or as required by applicable law. Typically, account data is retained during active use and for up to 12 months after account closure or inactivity.

7. Data Deletion

You have the right to request deletion of your personal data at any time.

We will acknowledge and process your request within 30 days.

8. Cookies

Our apps do not use cookies directly. However, third-party SDKs may use cookies or similar technologies to improve their services.

9. Children’s Privacy

Our services are not directed to children under the age of 13. If you believe a child has provided personal information, please contact us immediately.

10. Security

We implement commercially reasonable technical and organizational measures to protect your information, including encrypted data transmission (HTTPS) and secure storage practices.

11. Links to Other Sites

Our apps do not contain links to external third-party websites. If this changes in future versions, we will update this policy accordingly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

13. Contact Us